Frequently Asked Questions
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Welcome to one of the best flight deals alert services! We tirelessly monitor U.S airports for domestic and international flight prices and alert you via email when we find a great flight deals departing from the city or cities you are interested in. We email you the deal details and instructions on how to book your money-saving flight.
The SmartAirport™ Algorithm intelligently selects airports near you that will improve the probabilities of finding flight deals and maximize your potential savings. Sometimes the cheapest airport to fly out of may not be the closest; however, you can save an extra $300-$800 by taking a short drive or trip to catch your flight at one of these airports that the algorithm recommends. But don't worry, we will never send you airport deals that are more than 200 miles away from your departure city and you can always customize alerts to remove airports you find inconvenient.
Good question ! We are the only service on the market that has a SmartAirport™ Algorithm to maximize your potential flight savings. We also offer the maximum amount of deal customization, letting you choose what airport(s) you wish to receive flight deals from, even if you are our free plan subscriber.
We are also the only service that offers the option to customize arrival regions (for our Power plan subscribers). Planning that perfect euro trip and only want to receive alerts for continental Europe? No problem.
Did we mention that flight deals hound is built by a team of world travelers that happen to be software engineers, that we all use our own service daily, that we are super passionate about building the best service possible, and that we are also constantly adding new features? Plus, we offer a free tier, a free 7 day trial for paid accounts, and a 30-day money back guarantee!
The number of airports you have subscribed to and your arrival region setting (for our Power plan subscribers) are all factors that will impact the number of flight deals you receive. But to give you an idea, a paid subscriber near major flight hubs such as Los Angeles, Boston, New York etc can expect on average 5-10 flight deal alerts a week. Frequencies can drop dramatically for much more rural areas.
Just as an FYI, we don't have an artificial quota to meet nor do we want to send you any fluff deals. We will only send you flight deals we consider to be very good and relevant, we believe in quality over quantity.
Unfortunately, we currently only send out flight deals that depart from the U.S. We send out both domestic and international flight deals that originate from the U.S. and our Power subscribers also have the freedom to customize their arrival regions, if they wish, to only receive flight deals to certain countries and regions.
Please check your spam to make sure our emails didn't accidentally end up there. Our emails can also end up in the "Promotions" tab if you are a Gmail user. Please add our email address email@example.com to your address book as your contact so you can make sure to get our alerts. Marking our emails as important will also help to train your email service, such as Gmail, to deliver our deal alerts to your primary inbox. Here is a guide on how to whitelist an email address for some of the top email clients.
There are mainly 2 ways airlines sell tickets to their flights. The first way is directly through their own official websites and/or official ticket offices. That means purchasing the AmericanAirlines flight directly on aa.com. It is extremely rare for you to not receive your flight tickets when purchasing from airline sites directly.
The second way is through third party flight ticket agencies and what are commonly referred to as OTAs (Online Travel Agent). OTAs are sites such as Priceline, Vayama, Expedia etc that sells the flight tickets on behalf of the airlines. Some OTAs have negotiated rates and/or purchased flights in bulk from the airlines to be able to sell flights cheaper, sometimes much cheaper, than the official airline websites. OTAs may have purchase agreements that have different terms and conditions than tickets purchased directly from airlines, such as no refund/exchanges, so double check the OTAs terms and conditions if you think they could potentially impact you. Major OTAs such as Priceline and Expedia are fairly safe to purchase from and have reliable customer services. Smaller OTAs may have varied customer service experience but that may be why they can sell flights at a much cheaper price. Don't be afraid of purchasing flights through OTAs; it is fairly rare for OTAs to not be able to issue tickets for your purchased flight and in those cases you generally will receive refund for your purchase. For a longer explanation, you can read up on OTAs more here.
Sites such as Google Flight, Jetradar, Momondo and Skyscanner etc are not OTAs but are rather flight search aggregators, that means the sites themselves do not sell you flight tickets directly but rather they aggregate the flight price results from airlines and OTAs for you so you can choose who to purchase from.
Each email alert you receive has a "How To Book" link that will direct you to the site where we have conveniently included multiple search links on a number of top flight search sites for you to review prices on. We highly recommend you search on sites such as Google Flights search calendar or Skyscanner calendar before booking, this way you can choose the cheapest flight dates that work for you.
See the pricing table below for each plan’s pricing and benefits.
* Fun Fact: Our subscribers on average save $320 on their flights per trip.
Try Out Flight Deals Hound
|✓Receive 1 in every 4 deals|
|✓Choose 1 Departure City|
|✕Curated Smart Flight Routes|
|✕Customize Arrival Region|
Full Access To Deals
|✓Free 7-Day Trial|
|✓Receive ALL the deals|
|✓Choose 1 Departure City|
|✓Curated Smart Flight Routes|
|✕Customize Arrival Region|
Yes. Billing begins the day after your free 7-day trial ends, this is your initial billing day. Following this, you will be charged monthly, or yearly (according your plan), on your initial billing day. If your initial billing day does not occur every billing cycle (e.g., you subscribed on the 31st, but the next month only has 28 days), then we will simply administer the charge on the last day of the month.
Please refer to the table below for all arrival regions and the countries they include.
|Saint Pierre and Miquelon|
|United States Minor Outlying Islands|
|Bonaire, Saint Eustatius and Saba|
|Trinidad and Tobago|
|U.S. Virgin Islands|
|Antigua and Barbuda|
|Saint Kitts and Nevis|
|British Virgin Islands|
|Turks and Caicos Islands|
|Saint Vincent and the Grenadines|
|South Georgia and the South Sandwich Islands|
|Isle of Man|
|Svalbard and Jan Mayen|
|Bosnia and Herzegovina|
|Democratic Republic of the Congo|
|Sao Tome and Principe|
|Republic of the Congo|
|Central African Republic|
|British Indian Ocean Territory|
|United Arab Emirates|
|Papua New Guinea|
|Northern Mariana Islands|
|Wallis and Futuna|
You can update the settings anytime at your Profile Update after you complete the signup process.
Yes. Our site is served only through HTTPS and our payment service processor is Stripe, who manages payment procession for many Fortune 1000 companies. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. All credit card data is encrypted before sending it over to Stripe as well. In other words, yes, your credit card information is very safe.
We currently accept all major debit/credit cards: Visa, MasterCard, American Express, Discover, Dinners Club and JCB.
All of our paid plans include a free 7 day trial. You will not be charged during this period and you can cancel at any time during this period without incurring any charges. After the trial period ends, we have a 30 day money back guarantee if you are unhappy with our service. Please feel free to contact us at firstname.lastname@example.org if you wish to request a refund following the initial 30 days.
Each household is allowed one free trial or one refund.
We recommend you go to the Google Flights search page through our links, on the bottom of the deals page, as they have all of the flight details already pre-populated. But you can also visit google.com/flights directly and enter your itinerary. Afterwards you can follow some of the steps below to find the flexible travel dates, with the most savings, that work best for you.
|How to use Google Flights regular calendar search|
*green indicates the cheapest price dates
|How to use Google Flights flexible dates search|
*green indicates the cheapest price dates, top row indicates departure dates and right column indicates return dates. Together they form a pricing matrix.
|How to use Google Flights price graph search|
*lowest bar indicates cheapest price dates
We recommend you go to the Skyscanner search page through our links, on the bottom of the deals page, as they have all of the flight details already pre-populated. But you can also visit skyscanner.com/flights directly and enter your itinerary as per direction shown below.